Front Desk Agent
Triple Play Resort Hotel & Suites Triple Play Resort Hotel & Suites Hayden, ID Hayden, ID Part-time Full-time Part-time Full-time From $16 an hour From $16 an hour
Responsibilities:
- Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Maintain a clean and organized front desk area - Assist with reservations and room assignments - Process payments and maintain accurate records - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as required Skills:
- Excellent guest relations skills with a focus on providing exceptional customer service - Knowledge of hotel management systems and procedures - Strong communication skills, both verbal and written - Multilingual abilities are a plus - Proficient in phone etiquette and operating phone systems - Attention to detail and ability to handle multiple tasks simultaneously - Ability to work effectively in a fast-paced hospitality environment Note:
Prior experience in the hospitality industry is preferred.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
Job Types:
Full-time, Part-time Pay:
From $16.
00 per hour
Benefits:
Flexible schedule Schedule:
4 hour shift 8 hour shift Day shift Evening shift Holidays Morning shift On call Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Maintain a clean and organized front desk area - Assist with reservations and room assignments - Process payments and maintain accurate records - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as required Skills:
- Excellent guest relations skills with a focus on providing exceptional customer service - Knowledge of hotel management systems and procedures - Strong communication skills, both verbal and written - Multilingual abilities are a plus - Proficient in phone etiquette and operating phone systems - Attention to detail and ability to handle multiple tasks simultaneously - Ability to work effectively in a fast-paced hospitality environment Note:
Prior experience in the hospitality industry is preferred.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
Job Types:
Full-time, Part-time Pay:
From $16.
00 per hour
Benefits:
Flexible schedule Schedule:
4 hour shift 8 hour shift Day shift Evening shift Holidays Morning shift On call Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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